add holds faq

diff --git a/en/manual.xml b/en/manual.xml
index 8a688ef..98f306f 100644 (file)
--- a/en/manual.xml
+++ b/en/manual.xml
@@ -43855,6 +43855,19 @@ no-repeat scroll center top transparent;
         days. The only way to change the effective checkin date in dropbox
         mode is to modify the calendar.</para>
       </section>
+      <section id="holdsreportsfaq">
+        <title>Holds to Pull and Holds Queue</title>
+        <para><emphasis role="bold">Question</emphasis>: What is the difference between the <link
+            linkend="holdsqueue">Holds Queue</link> and <link linkend="holdspull">Holds to
+            Pull</link>?</para>
+        <para><emphasis role="bold">Answer</emphasis>: The holds to pull report gives a simple list
+          of what holds need to be filled with available items. It should only be used in Koha
+          installations where there is only one library. </para>
+        <para>The holds queue tries to do the same thing, but in a 'smarter' way. This allows it to
+          split up the list by library, consult the <link linkend="transportcostmatrix">transport
+            cost matrix</link> and refresh regularly to provide different pull lists to each
+          library.</para>
+      </section>
 
       <section id="dupoverduefaq">
         <title>Duplicate Overdue Notices</title>