Article requests
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+Article requests are somewhat similar to holds, but are not requests
+for an item to check out. Instead, article requests are requests for a
+photocopy of a particular section of a book or an article from a serial
+issue. This is very common in academic libraries where researchers may
+request a copy of a single article found in a journal.
+
First enable your system preference for :ref:`ArticleRequests`.
Set to 'Enable' patrons to place article requests.
either record only, item only, or both record and item level.
You can set 3 different system preferences for mandatory fields to be filled
-in dependent on how your records are requested.
+in depending on how your records are requested.
-:ref:`ArticleRequestsMandatoryFields`: make the following fields
-mandatory for records that are record level or item level requestable
+ - :ref:`ArticleRequestsMandatoryFields`: make the following fields
+ mandatory for records that are record level or item level requestable
-:ref:`ArticleRequestsMandatoryFieldsItemOnly` make the following
-fields mandatory for records that are only item level requestable
+ - :ref:`ArticleRequestsMandatoryFieldsItemOnly` make the following
+ fields mandatory for records that are only item level requestable
-:ref:`ArticleRequestsMandatoryFieldsRecordOnly` make the
-following fields mandatory for records that are only record level
-requestable
+ - :ref:`ArticleRequestsMandatoryFieldsRecordOnly` make the
+ following fields mandatory for records that are only record level
+ requestable
-Next you will want to go into your circulation and fine rules matrix and select
-each rule that you want to allow requests.
+Next you will want to go into your circulation and fine rules matrix and
+select each rule that you want to allow requests.
You can allow requests to be made at the record level, item level,
-yes (which means both) and no (none).
+yes (which means both) and no (which means no article requests may
+be placed).
Now you can place requests on both the staff client and OPAC.
-Once the article request has been placed, staff will see new requests at the
-bottom of the home page on the staff client. (In the same location as tags,
-comments and modifications).
+Once the article request has been placed, staff will see new requests at
+the bottom of the home page on the staff client. (In the same location
+as tags, comments and modifications).
From there staff will be able to select requests to process.